Rain drops keep falling on my head

Fri Sep 26

Bailing out your boat full of water

A number of people (including some of us!) received their umbrella notices with a significant delay this morning (like, 3-4 hours late). ¬†We’re guessing one of these things happened…

* There’s a timezone issue on the server

* There’s a non-timezone issue on the server, or with the email sending process (we send emails which becomes sms messages)

* We did everything right, but there are issues on the phone carrier side.

We’re looking into all of this, and will report back.